Terms of service

OVERVIEW

Welcome to Glowia Store. The terms “we”, “us” and “our” refer to Glowia Store. Glowia Store operates this website and store, including all related content, features, tools, products, and services (the “Services”).

Our store is powered by Shopify, which enables us to provide these Services to you.

By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.


1. Access and Account

By using our Services, you confirm that:

  • You are at least the legal age in your country
  • All information provided by you is accurate and complete
  • You are responsible for maintaining the security of your account

You may not transfer or share your account with others.


2. Our Products

We try to display products as accurately as possible. However:

  • Product colors may vary depending on your screen
  • Product descriptions may change at any time
  • We may limit or discontinue products without notice

We do not guarantee that products will meet your expectations exactly.


3. Orders

When you place an order:

  • You are making an offer to purchase
  • Glowia Store may accept or reject any order
  • Orders are confirmed only after approval

We may cancel or modify orders if needed and will notify you using your provided details.

All purchases are subject to our Refund Policy.


4. Prices and Billing

  • Prices may change without notice
  • Final price is shown at checkout
  • Shipping and other charges may apply

You agree to provide correct payment and billing information.


5. Shipping and Delivery

  • Delivery times are estimates only
  • We are not responsible for courier delays
  • Risk transfers to you once the order is shipped

6. Intellectual Property

All content on this website (logos, text, images, design, etc.) belongs to Glowia Store or its partners.

You may not copy, reproduce, or use our content without permission.


7. Third-Party Tools

We may provide access to third-party tools:

  • These are provided “as is”
  • We are not responsible for their performance or issues

8. Third-Party Links

Our website may contain links to external websites.

We are not responsible for their content, policies, or services.


9. Shopify Relationship

Our store is powered by Shopify, but all purchases are made directly with Glowia Store.

Shopify is not responsible for any issues related to your purchases.


10. Privacy Policy

Your personal data is handled according to our Privacy Policy.

Shopify may also process your data to provide services.


11. Feedback

If you submit feedback (reviews, suggestions, etc.):

  • We may use it freely for business purposes
  • You confirm that your content is lawful and does not violate any rights

12. Errors and Inaccuracies

We reserve the right to:

  • Correct errors in pricing or descriptions
  • Cancel orders if incorrect information is displayed

13. Prohibited Uses

You may not use our Services for:

  • Illegal activities
  • Fraud or misleading actions
  • Harming others or the website

We may suspend or terminate your access if you violate these terms.


14. Termination

We may suspend or terminate your access at any time without notice.

You remain responsible for any outstanding payments.


15. Disclaimer of Warranties

All services and products are provided “as is” without warranties of any kind.

We do not guarantee uninterrupted or error-free service.


16. Limitation of Liability

Glowia Store is not liable for:

  • Any damages or losses from using our services
  • Delays, errors, or product issues

17. Indemnification

You agree to protect and hold Glowia Store harmless from any claims arising from your use of our Services or violation of these Terms.


18. Severability

If any part of these Terms is invalid, the rest will remain in effect.


19. Entire Agreement

These Terms, along with our policies, form the complete agreement between you and Glowia Store.


20. Assignment

We may transfer our rights and obligations without notice.
You may not transfer yours without permission.


21. Governing Law

These Terms are governed by the laws of Pakistan.


22. Changes to Terms

We may update these Terms at any time.
Continued use of our Services means you accept the updated Terms.


23. Contact Information

For any questions regarding these Terms:

📧 Email: glowia.official.store@gmail.com
📞 Phone: 03034879857
📍 Address: Harmain Tower, Chowk Yateem Khana, Bund Road, Lahore, 54000, Pakistan


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